Agron Service Benkovski district
28 Lyuben Karavelov St.

Accident repair for trucks, tractor units and trailers

For hauliers and transport companies – under Casco, the at-fault driver's MTPL or at your own cost. We know every day off the road costs money.

What you get

  • Casco and MTPL repairs with Bulstrad, DZI, Groupama and Armeec – an insurer-approved repairer
  • Help with reporting the claim and communication with the insurer and the leasing company
  • An estimate and an indicative schedule after the inspection, so you can plan your routes
  • Panel beating and painting of cabs and bodies – trucks are painted in our own paint booth
  • Mechanical repairs after damage – suspension, brakes, running gear
  • Fleet servicing with consolidated reporting and invoicing
  • Online status enquiries – with just the registration number

What we repair

Trucks

Trucks

Trucks with any body type – after a road accident, hail or other damage.

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Tractor units

Tractor units

Cab, bodywork and mechanics after damage, under Casco or MTPL.

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Trailers and semi-trailers

Trailers and semi-trailers

Repair after damage, including without the tractor unit, which can keep working.

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A tractor unit with front-end damage to the cab before the repair
Before
The same tractor unit after the repair
After

The cab – as good as new

Front-end damage to the cab is restored with panel beating and painting, using parts approved by the insurer.

Illustrative image. Real repairs from our workshop will be shown here.

How the repair works

From the damage to getting your truck back on the road.

  1. Request

    Online or by phone. Only the registration number is required.

  2. Reporting the claim

    We help with the insurer and, if leased, with the leasing company.

  3. Inspection and estimate

    The estimate goes for approval and you receive an indicative schedule.

  4. Parts and repair

    We order the parts and carry out the repair. Ask about the status online.

  5. Back on the road

    Handover after a quality check.

Approved repairer for

Hauliers' questions

Do you repair trucks, tractor units and trailers after damage?

Yes. We repair trucks, tractor units, trailers and semi-trailers after road accidents and other damage – under Casco, the at-fault driver's MTPL or at the owner's cost.

Do you work with insurers on claims for commercial vehicles?

Yes. The procedure is the same as for cars: the claim is reported to the insurer, which issues a damage report and an authorization letter, and we prepare an estimate for approval. We help with reporting the claim and with communication with the insurer.

Which documents are needed for a claim on a commercial vehicle?

The insurer's damage report and authorization letter, the registration certificate and, after a road accident, a police report or a joint accident report. If the vehicle is leased, documents from the leasing company may also be required.

The truck is leased. What do I need to know?

With leasing, the leasing company owns the vehicle. The insurer may require its consent for the repair or pay the compensation to it. Tell us when you send the request and we will help with the documents.

How long will the truck stay at the workshop?

It depends on the scope of the repair and on parts delivery – truck parts often have to be ordered. After the inspection you receive an estimate and an indicative schedule so you can plan your routes. You can ask about the status online with just the registration number.

Can we leave only the trailer while the tractor unit keeps working?

Yes. The trailer or semi-trailer can stay for repair on its own while the tractor unit continues its routes.

The tractor unit cannot be driven. Can you bring it to the workshop?

Yes. Call +359 886 434 910 and we will arrange heavy towing to the workshop. In the online request you can note that the vehicle cannot be driven.

Do you offer fleet service contracts?

Yes. For transport companies we offer fleet servicing with consolidated reporting and invoicing, as well as support with claims in dealings with insurers and leasing companies.

Need a repair? The request takes about 3 minutes.

Book a repair +359 2 936 7344